Privacy notice

This notice explains the contact information handled through the Otantik Home Furniture & Decor website and the choices available when you contact us.

Contacting Otantik

The consultation form asks for your name, the service you are interested in and an optional description of your space. It prepares a WhatsApp draft using those details. Depending on your browser, this website’s server may process the details to open WhatsApp. The website does not create an enquiry record in its database.

Opening WhatsApp does not send your message automatically. You can review and edit the draft there before choosing to send it. Once you send a message, the information you share, together with the contact details available through that channel, becomes part of your conversation with our team. We use enquiry information to respond and discuss your requested furnishing or fit-out work.

Information you choose to share

Photographs, drawings, dimensions and project references can help explain your brief. Share only information relevant to the work, and avoid including passwords, payment-card details or unrelated sensitive information. If a photograph shows other people or personal documents, consider removing those details before sharing it.

WhatsApp, email and directions

WhatsApp conversations are handled through WhatsApp and are subject to its privacy policy. Email links open your email application. The directions link opens Google Maps; no map is embedded in this website. These services have their own privacy practices and may process information outside your country according to their arrangements.

Website operation and cookies

This website version does not include advertising pixels or an analytics service. Fonts and design images are served with the website. WordPress can use essential cookies for administration, authentication and security. Your browser provides controls for cookies and stored browsing information.

The hosting and security systems used to deliver a website may process technical information such as IP addresses, request times and error information. The hosting provider’s configuration determines the operational logs and retention in use.

Enquiry records and your choices

Although the website does not maintain an enquiry database, information sent through WhatsApp or email can remain in those communication channels and related business records. How long it is needed depends on the enquiry, any resulting project and applicable record-keeping requirements.

You may contact us to ask about information you have shared, request a correction or ask for deletion, subject to applicable requirements and any records we need to retain. Include enough context to identify the conversation. We may need to confirm that the request relates to you.

Questions about privacy

For privacy enquiries, contact info@otantikfurnitureanddecor.ae. Identify your message as a privacy request so we can direct it appropriately.

This notice should be reviewed when the website’s contact tools, hosting configuration or other integrations change.